The 24/7 Boiler Spares Service

The 24/7 Boiler Spares Service

September 26, 2018 0 By Nicola Litchfield

We’re here for you

For those who do not know, plumbing and heating is deeply rooted in Plumbase as a company. We are a band of independent merchants, with years of expertise and experience behind us to share with our customers. Because we are merchants at heart, supporting installers and plumbers is always our priority – be it through the products we stock to bring you up to date quality items, or by sharing our industry knowledge and offering advice.

Our staff who manage the trade counters of our branches have a wealth of plumbing and heating experience, to make sure you leave with exactly what you need. We even take our commitment to supporting plumbers and installers beyond core trading hours. The Plumbase Boiler Spares Line is a unique service to minimises stress and inconvenience for those times when you need a boiler part, ASAP.


The 24 Hour Service

The Plumbase Boiler Spares Line operates twenty-four hours a day, seven days a week, three hundred and sixty-five days a year! Our service is always there for those last minute and emergency jobs! You can place the order for your boiler part online, or you can ring us. Our phones are operated by our fully-trained and helpful staff in the day time, so any questions regarding the part or model you need are welcomed. It is refreshing nowadays when you ring a customer service line, and you aren’t just greeted by the same robotic voice asking you to ‘press 1’. It also means you will be sure on what you are ordering and when your boiler spare will reach you. What’s more, if you order before 7:30pm you will get your part delivered the next working day. This can be arranged as a home delivery, or you can collect it from your local Plumbase branch. In selected branches, your part can be available for collection as early as 7am.


Stocked Up

Plumbase Spares are dedicated to bringing our installers and plumbers the best service and the best products. Our boilers and boiler parts are from quality and reliable brands that we have invested in our stock profiles in branches. This means with a bigger range, the more likely we are to have your part in stock right there and then, saving you time and hassle. However, in a bid to avoid a customer leaving without the spare they need, at Plumbase we have a core stock range. This is a range of parts and spares that we guarantee to always have in stock. We are so confident that if a boiler spare or part from the core range isn’t available, you get it for free, it’s as simple as that!

We pride ourselves on our dedication to expanding our stock and having as many items available to our customers as possible. Currently, all our Plumbase branches are Worcester profile stockists, so we have a great range of these spares and parts in stock. Also, we are Viessmann stockist in seventy of our Plumbase branches, and we are looking to increase that number in the future. However, for now, we offer next day delivery on 130,000 lines to keep you busy! – With simple hassle-free returns of course

One for your contact list:

The Plumbase 24/7 Spares Line: 0330 0536 223

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